Incase of damaged/delivery of wrong product-
We recommend you to make an unboxing video while opening the parcel and inspect the product thoroughly while the video is on and stop the video once you are satisfied with your order.
Unboxing video should start from the part you are opening the parcel inspecting your order, show in the video if there is any issue ,and contact us immediately if there is any defect, damage or if you have received the wrong item, so that we can evaluate the issue and make it right.
Any item that may have been damaged during shipping will be replaced immediately. But only if you send us an unboxing video!
An unboxing video is compulsory to be eligible for exchange of the product.
The defect must be visible in the unboxing video.